Terms & Conditions
The following Terms and Conditions apply between you, the user of this website and Lotus Yoga Studio, the owner and provider of this website.
Upon booking or taking part in any Lotus Yoga Studio service – class or course, or otherwise – you agree to these Terms and Conditions and agree to the Privacy Policy as set out on this website.
The content of the pages of this website is subject to change without notice so please check back for updates.
The Terms and Conditions will be governed by the laws of Scotland and subject to the exclusive jurisdiction of the Scottish courts.
Please read these Terms and Conditions carefully.
Participation convention
When a person has completed the registration form they will become a member of Lotus Yoga Studio.
If a participant introduces a guest to any of the services that Lotus Yoga Studio offer, that guest must complete a registration form before the commencement of the relevant session. On completion of the registration form these terms and conditions will apply.
Lotus Yoga Studio aims to create a safe, respectful, private and nourishing space for all participants, supporting and encourages a culture of respect and right to privacy. Any information shared by Lotus Yoga Studio or any participant in any Lotus Yoga Studio service – class or course, or otherwise, is confidential and is not to be shared without consent.
Upon booking you agree to respect and act in line with this convention. Failure to do so will result in you not being able to take part in the service with immediate exclusion and no right to refund. Lotus Yoga Studio reserves the right to expel the participant from accessing any future services.
Medical conditions or other considerations
By participating in any of our services you are agreeing that you understand the following:
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Before participating in any exercise you agree to have consent from your doctor / GP or healthcare professional.
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You agree to fill in your medical conditions or other considerations correctly on your registration form, which is essential for your own safety. The new student registration form must be completed in full before taking part in any service. Non-completion of the form is at your own risk. It is your responsibility to inform or update Lotus Yoga Studio, which might affect your participation now, or in the future.
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Please make sure you tell your teacher of any conditions, injuries, operations or medications that you take that may affect your practice.
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Members are required to follow the instructions of the instructor at all times to ensure their safety.
Pre and post natal specific classes & courses
If you are pregnant and not used to regular exercise, then it is recommended that you move carefully and wait until after 15 weeks gestation before starting class.
If you have a regular practice, good sense of body awareness and/or feel safe and confident starting classes earlier than 15 weeks gestation, please inform your teacher of this when booking. Please check with your GP or midwife before exercising.
Postnatal participants please check with your GP or Health Visitor before exercising. Wait until 6 weeks after a vaginal delivery or 8 weeks after a caesarian section, before you begin exercising or taking our classes.
'I understand that by participating in all services of Lotus Yoga Studio, I am totally responsible for myself. In the unlikely event of any injury, damage or miscarriage or any other mishap impacting my health and wellbeing (physical, mental, emotional and otherwise) Lotus Yoga Studio, is not in any way responsible'.
By taking part you agree to have read, understood and agreed with these Terms and Conditions and participate at your own risk.
Booking
All participants can book and pay for classes or courses in advance via our on-line booking system (click Login). All bookings can be managed on-line. If you are new to the website, you will be asked to register your details for our services. It’s quick and secure and ensures your space for the class.
Spaces are prioritised and allocated to all bookings and payments made in advance. We cannot guarantee a space if you have not booked in on-line, however we welcome drop in students, please bring cash to the class.
Students must arrive for class at least 10 minutes prior to the class start time. Failure to do this may result in the student not being admitted into the class or your place may be given away to someone else.
Payment plans, cancellations & refunds -
(i) All general classes
Class booking and payments are online. All major credit and debit cards are accepted through the online booking system.
(ii) Pricing options
Class pass packages and monthly membership; all prices and details can be found per session on our website and booking system. Participants must pay for the relevant session at or before the session. Payments for sessions of any amount are non-refundable unless otherwise stated in these Terms and Conditions.
Class pass packages and monthly membership are non-refundable (except for illness and other unforeseen events), and non-transferable and should be used for the specific classes they have been purchased for. Failure to attend the classes and workshops within the specified time period will result in forfeiting the pass purchased and no refund will be given for unused classes after the expiry date.
(iii) Cancellation of classes for all class pass packages and monthly memberships
We politely request a minimum 24 hours cancellation notice before the class starts, this also applies if you are on our waiting list. Your credit will roll over to your next class and should be used within 21 days.
Late cancellation – if you cancel within the 24 hours, before the class starts you will be charged as though you attended and credit will not be transferred to another date.
Please log into your account to manage your booking. Lotus Yoga Studio cannot accept cancellations in person, via social media messaging, telephone or text. However, if you are cancelling within the 24 hour window please do let your teacher know by e-mail, in addition to cancelling your space via our booking system.
Teachers occasionally change at short notice; no refunds or exchanges will be given if there is a cover teacher, and the 24 hour cancellation rule still applies.
(iv) Class Passes
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Drop-In Pass - Valid for 7 days from purchase date.
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2 Class Pass - Valid for 21 days from purchase date.
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Taster Pass - Valid for 30 days from purchase date.
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5 Class Pass - Valid for 45 days from purchase date.
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10 Class Pass - Valid for 90 days from purchase date.
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15 Class Pass - Valid for 180 days from purchase date.
Classes pass are non-refundable and non-transferable. Please take note of the expiry date, this cannot be extended. Unused credit cannot to refunded and passes cannot be reactivated.
(v) Monthly Membership
Budget, Premium, and Super-Premium are monthly recurring memberships, we ask for a 2 months' commitment and a 30 days cancellation notice is required. If you wish to cancel your membership, please do this through the website to update the system correctly.
(vi) Account Credit (any money prepaid onto your account)
Account credit is non-refundable and non-transferable. All credit must be used with / at Lotus Yoga Studio. Account credit is valid for 6 months from the date applied on your account. Please take note of the expiry date, this cannot be extended. Unused credit cannot to refunded and cannot be reactivated.
Re. pregnancy, any outstanding credit on your account prior to your baby’s arrival, must be use with in within 3 months. Email lotusyogastudio@gmail.com within one month of your baby’s arrival to validate your account credit, otherwise your account credit will be void.
Postnatal Yoga run during school term-time and some out of term-time. Your class pass packages are frozen whilst we are closed and restart when the term starts.
For example you buy our 5 class package:
Term 1 is 5 weeks- You started on week 3 of Term 1. You have only used 3 classes. 2 classes will be rolled over to Term 2. Your pass will start again from day 1 of Term 2. Any unused classes cannot be refunded or transferred.
(vii) All classes payments
All classes and bookings must be paid by bank transfer in full or as agreed upon booking before the event. Your courses and bookings place is only guaranteed once full payment is received. On receipt of your booking and payment you will be sent confirmation of your place and any further information necessary for joining the class.
(viii) Cancellation of classes by us
Teachers occasionally change at short notice; no refunds or exchanges will be given if there is a cover teacher, and the cancellation rule still applies.
Occasionally this may mean that Lotus Yoga Studio needs to cancel or postpone the service your purchased and so Lotus Yoga Studio reserves the right to postpone or cancel such services. If the service is postponed and you are unable to make the new date a refund of the fees will be issued in full or your credit can be used to an alternative class.
Terms & Conditions agreement
When booking you will be asked to agree to the following, 'I agree to adhere to the Lotus Yoga Studio booking and cancellation policy and I understand that when I practice in class I am responsible for my own body and wellbeing'.
Limitation of liability
Lotus Yoga Studio cannot be held responsible for any particular session, instructor and/or item of equipment not being available for whatever reason. The Company reserves the right to make alterations to the sessions, instructors and/or equipment, as well as to those ancillary facilities (e.g. showers), provided to Students, without notice and in its absolute discretion and the Company will not be liable for any loss occasioned by such alterations except insofar as such loss is by law incapable of exclusion.
Personal belongings
Lotus Yoga Studio does not accept any responsibility or liability for any personal belongings or goods left by the individual at any of their classes.
Photography and filming
Lotus Yoga Studio occasionally take photographs and filming during the sessions for training and advertising.
We adhere to follow the Privacy Policy and have your consent before sharing any images. You will be notified before the session and a verbal agreement will be taken where possible.
Questions and contact
You, the Student, understand the following:
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'I understand that information published on the Lotus Yoga Studio website is provided for the use of its visitors and I am advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur'.
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'I understand that no guarantee is given of the accuracy or completeness of information on these pages'.
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'I am aware that Lotus Yoga Studio may alter the information on its website from time to time and Lotus Yoga Studio shall have no liability arising from the use by any party of the information on this website'.
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'I understand that Lotus Yoga Studio does not warrant the information on this website in any way and in particular no warranty is given that the website or its contents or hypertext links are virus free or uncontaminated'.
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'I agree to make my own virus checks and to implement my own precautions in this respect'.
Lotus Yoga Studio exclude all liability for contamination or damage caused by any virus or electronic transmission.
Students are required to give notice to Lotus Yoga Studio of any change of home address or email address or contact phone number. Failing such notice, all communications will be assumed to have been received by the Student within five days of email sent or mailing to the last address (of either type) notified to Lotus Yoga Studio.
Any marketing, educational or other materials of this nature whatsoever produced by Lotus Yoga Studio Studio in connection with the Classes and Services and which are made available to Students will at all times remain the property of the Lotus Yoga Studio and will be subject to the Lotus Yoga Studio copyright.
It is the Student’s responsibility to ensure that they are capable of undergoing a routine of exercises provided by any programme which they follow or class which they attend.
Lotus Yoga Studio accepts no liability for loss or damage to property of Students or for injury to Students on the studio premises or outside the studio except insofar as such loss, damage or injury is by law incapable of exclusion.