This privacy policy sets out how The Bean Scene uses and protects any information that you provide when you use this website. The Bean Scene is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Bean Scene may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

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Information We Collect

When you place a telephone order for an in-house product we need to know your name, telephone number, email address, credit or debit card number and the card’s expiry date. This allows us to process and fulfil your order and to notify you of the status of your request prior to your arrival. 

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How We Use Your Information

We use this information to provide you with an efficient service and to better understand your needs. This information is used for the following reasons:

• Process and fulfil your order

• Send updates regarding the status of your enquiry or order

• Improve our services

• Send newsletters and details of offers and promotions which we believe you will be interested in

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Sharing Your Personal Information

We share information with Facebook for advertising and marketing purposes, however this data is made anonymous through hashing.

Finally, we may also share your personal information to comply with applicable laws and regulations. We may pass on your personal information if we have a legal obligation to do so or if we have to enforce or apply our terms of use and other agreements. 

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Behavioural Advertising

We use Google Analytics to help us understand how our customers use our website. You can read more about how Google uses your personal information here. 

We share information about your use of our website, your purchases and your interaction with our ads on other websites with our advertising partners, such as Facebook. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location). You can opt-out of being tracked through the privacy settings in your Facebook account.

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Retention

When you place a telephone order, we will retain your order information for our records unless and until you ask us to erase this information. You have the right to access the personal information we hold about you and to request that it is corrected, updated, or erased.

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Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Only employees who require access to your personal information to perform a specific task are granted access to your personal information.

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How We Use Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.  Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a persistent or session cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. 

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

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Contact Us

Please contact thebeansceneweymouth@gmail.com  if you have any questions about our privacy practices, if you require more information on a specific issue or area of our policy, or if you would like to make a complaint.